Privacy Policy

LifeBeat Technologies Sdn. Bhd. (Company Registration No. 202301001460 (1495379-K)) (“we”, “our”, “us”) is committed to protecting the personal data of our customers, partners, and website users in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing or using https://www.myheartaed.com.my/ (“Website”), you consent to the collection, use, disclosure, and processing of your personal data as described in this Privacy Policy.

We may collect personal data including but not limited to your name, contact number, email address, billing and delivery address, account login details, and payment-related information processed securely through third-party payment gateway providers, as well as website usage data collected through cookies and analytics tools.

Your personal data is collected for legitimate business purposes including processing orders and payments, arranging deliveries, providing customer support, responding to enquiries, fraud prevention and security verification, improving our products and services, internal research and analytics, marketing communications (where applicable), and compliance with legal or regulatory requirements.

We do not sell or rent your personal data. Your information may be disclosed, where necessary, to payment gateway providers, logistics partners, IT and hosting service providers, professional advisers such as lawyers and auditors, regulatory authorities, or in connection with a business transfer, merger, or acquisition. Your personal data may also be transferred to service providers located outside Malaysia, subject to appropriate safeguards in accordance with applicable laws.

Our Website uses cookies and similar technologies to enhance functionality, analyse traffic, and improve user experience. You may adjust your browser settings to refuse cookies; however, certain features of the Website may not function properly.

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

Personal data will be retained only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or accounting requirements.

You have the right to request access to or correction of your personal data and to withdraw consent to processing (subject to legal or contractual restrictions) by contacting us. We may require verification of identity before processing such requests.

For any questions regarding this Privacy Policy or your personal data, you may contact LifeBeat Technologies Sdn. Bhd. at No. B-5-7, 5th Floor, Block B, Ostia Bangi Premier Business Avenue, Jalan Ostia Bangi Utama, Seksyen 14, 43650 Bandar Baru Bangi, Selangor Darul Ehsan, Malaysia, by phone at 03-8925 9928 or WhatsApp 010-867 1908, or by email at aed@myheartaed.com.my.